4 Replies Latest reply on Dec 30, 2016 2:46 AM by Radoslaw Dembinski

    BPPM - Autoclose Self-Monitoring Event

    Emanuele Longo
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      Hi all,

       

      I would like configure BPPM for autoclose some event types (example PATROL Agent disconnected) when the issue is fixed.

       

      How can I do it?

      Doesn anyone help me?

       

      Reading the documentation seems not be possible...

       

      Regards,

      EmA

        • 1. Re: BPPM - Autoclose Self-Monitoring Event
          Arjun Thakur

          Hi EmA,

           

          You can write a rule (New Phase) to autoclose Events, in case OK events are received in BPPM against those Event types.

           

           

          Regards,

          A.T.

          • 2. Re: BPPM - Autoclose Self-Monitoring Event
            Emanuele Longo

            Hello Arjun,

             

            Please can you tell me any example of this rule?

             

            Thanks,

            EmE

            • 3. Re: BPPM - Autoclose Self-Monitoring Event
              Charles Kelley

              There are already rules that take care of self monitoring events, for examples, look in the ppm_sm_ev_rules.mrl in your cell's kb (the later TSIM 10.5 version has more rules than the previous versions).

               

              Charles

              • 4. Re: BPPM - Autoclose Self-Monitoring Event
                Radoslaw Dembinski

                I have the same problem. I tried to create Timeout Policy in CMA, which should to close selected events after a period of time, but it doesn't work. For example I would like to close event with class "Cell Action Result" (MC_CELL_ACTION_RESULT) and Message "Action performed on an event or data object" after 300 seconds.

                For this Policy I prepared selector:

                Cell Action ResultMC_CELL_ACTION_RESULT($EV) where [$EV.mc_host equals 'pnetservvm1' AND $EV.severity equals MINOR AND $EV.msg hassubstring 'Action performed on an event or data object' ]

                 

                Besides I would like to close events with class "Cell Allowed Connect" (MC_CELL_ALLOWED_CONNECT) and Message "Client connection accepted" and events with class "Cell Desconnect" (MC_CELL_DISCONNECT) and Message "Client has been disconnected". I would like to close these events after few minutes.

                For these Policies I prepared selectors:

                Cell Allowed ConnectMC_CELL_ALLOWED_CONNECT($EV) where [$EV.mc_host equals 'pnetservvm1' AND $EV.severity equals INFO AND $EV.msg hassubstring 'Client connection accepted' ]

                 

                Cell DisconnectMC_CELL_DISCONNECT($EV) where [$EV.mc_host equals 'pnetservvm1' AND $EV.severity equals INFO AND $EV.msg hassubstring 'Client has been disconnected' ]

                 

                Why it doesn't work?