8 Replies Latest reply on Nov 17, 2016 12:29 AM by Manish Bhandekar

    CLM 4.1 RESTful API to create/submit new SOI request

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      Hi All,


      I have a requirement in CLM 4.1 where we need to automatically provision VM based on the request submitted on the other customer portal. I am thinking of using RESTful API for this. The csm/ServiceOfferingInstance/bulkCreate API creates bulk SOIs and I have some questions in the input parameters to this API call.


      First, the Service Request ID. Do we need to create a Service Request before calling this API and pass that Service Request ID into this API call? Or simply generate a new SR ID (using ticket number generator) and pass it to this API call? Does this API call creates SR while doing the SOI provisioning?


      Second, the Contract Line ID. How do we get contract line id for each SOI create request? Is it a mandatory input for this API call?


      Please let me know your thoughts on this and let me know if you have any questions. Thanks!