5 Replies Latest reply on Sep 26, 2016 11:58 AM by Jonathan Leighton

    I'm interested in seeing how other organizations are using Remedyforce.

    Bernadette Henson

      We get a lot of requests for customizations and it would help to see how others have handled similar requests. One of my concerns is ending up with a very clunky incident form with too many validation rules. Another is under utilized features. I think we can be doing a lot more with Remedyforce but would like some inspiration and ideas. Having a wider view of how others are using Remedy and addressing similar concerns could be really helpful to me at this time, especially considering that this is the first ticketing system that I've used.

       

      Does anyone know of any resources that could help me with this?