6 Replies Latest reply on Jul 13, 2018 2:26 AM by ABHISHEK ANAND

RSSO implementation with SAML

Krunal Thanki May 13, 2016 6:22 PM

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Hi,

Recently we are working on POC of RSSO with SAML authentication. Below are the steps we have taken,

1) Installed and configure BMC Remedy and ITSM application 9.1

2) Installed Remedy SSO

3) Configure RSSO with idP (for SAML authentication) and created REALM for the same

4) Integrated RSSO with AR Server and Midtier

Post this all, now when I access remedy normal login link, I get below error,

Any idea what am I missing ?

Environment Detail :

AR Server 9.1

ITSM 9.1

RSSO 9.1

SQL Server 2008

All components are installed on single server for POC.

Thanks,

1. Re: RSSO implementation with SAML

AVISHEK SHARMA Jun 20, 2016 2:52 PM (in response to Krunal Thanki)

Hi Krunal,

Can you also please let me know what information did you give to AD Team and what you asked from AD team
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2. Re: RSSO implementation with SAML

Krunal Thanki Jun 30, 2016 3:50 PM (in response to AVISHEK SHARMA)

Hi Avishek,

We have used OKTA as an IDP. We have given them default metadata file for receiver location.

Thanks,
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3. Re: RSSO implementation with SAML

AVISHEK SHARMA Jul 8, 2016 6:56 AM (in response to Krunal Thanki)

Thanks Krunal.

Hi Team,

Has anyone performed RSSO via ADFS.
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4. Re: RSSO implementation with SAML

AVISHEK SHARMA Jul 17, 2016 12:17 PM (in response to Krunal Thanki)

Hi Krunal,

Have you performed steps for SSL to make HTTPS connection in RSSO server. Can you pls provide the steps. Also what you did next.
What information you gave to OKTA and what you asked from them in order to perform RSSO. Can you pls share some steps or docmentation
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5. Re: RSSO implementation with SAML

Krunal Thanki Aug 22, 2016 11:55 AM (in response to AVISHEK SHARMA)

Hi Avishek,

We implemented HTTPS through tomcat server with self signed SSL certificate.

Thanks,
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6. Re: RSSO implementation with SAML

ABHISHEK ANAND Jul 13, 2018 2:26 AM (in response to Krunal Thanki)

Hi Krunal,

SAML implementation completed? If yes please could you provide brief as we are also planning to implement it now.

Cheers,
AA
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