14 Replies Latest reply on Oct 25, 2016 9:48 AM by Ashish Mahajan

    Track-It! 11.4 SP1 Audit Validation Failed

    Elizabeth Richards

      I installed SP1 on our Track-It! test server and the audit is failing with Validation Failed. The event log on the client PC shows:

      The Track-It! Workstation Manager service is marked as an interactive service.  However, the system is configured to not allow interactive services.  This service may not function properly.


      I can audit the same PCs successfully with, which is on our production server. The servers are on the same subnet and domain and are using the same credentials for audit.


      I've tried the solution I found online to make sure the ISD service is running on the client PC, but it did not work.


      We do not use the remote control function.


      What am I missing?