We do not have any public facing technical-level architecture documents that shows a bit about the components of TrueSight Pulse at a high level. I will send in another reply.
We host TrueSight Pulse from an AWS account that I assume is located somewhere in the Midwest or West coast.
We do not currently have a dedicated TrueSight Pulse AWS environment for each customer. In other words, our app creates a profile for each customer that is unique to them but some of the storage and processing is sharing infrastructure resources with other accounts. I will need to double check that but just wanted to get something out to you before this gets to stale.
What specific challenges do you have that we can help with?