The entry in the application pending is stuck only for WO request approval OR is it happening with other app request which uses OOTB approvals?
Please share the screenshots of AP:Process Definition, AP:Rule Defintion, AP:Form and filter which is using run process Application Command Approval.
Can you post the FLTR/SQL/API logs ?
Change and Other Applications are working fine but once when the work order gets stuck in Application Pending form then even Change Approvals records gets stuck in the Application Pending form.
We have tried clearing the Application Pending form by deleting all the records but still we find that Change Approval records get stuck and we have to restart AR server to make Change again work properly.
Attach are the screenshots which you have asked for.
Request Owner field is null on AP:Process Definition.
Provide value as $Submitter$ and save and test again.
We have tried the above mentioned option but the issue remains the same. Sill entries are stuck in Application Pending form.
Thanks Sidhdesh. We will get back to you on this.
Are you using AR 8.1.02?
Yes this worked.
It was not working earlier but it started working after a server restart.
Thanks all for your help.