2 Replies Latest reply on Oct 1, 2015 7:54 AM by Rupali Birajdar

    bulk remedy incident tickets

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      I create bulk remedy for incident management every day to assign it to IT team for different users. Can we upload the bulk details into the sheet create remedy ticket at once so to reduce time?I create bulk remedy for incident management every day to assign it to IT team for different users. Can we upload the bulk details into the sheet create remedy ticket at once so to reduce time?