1 2 Previous Next 17 Replies Latest reply on Sep 14, 2015 4:45 PM by Yogesh Deshpande

    Fatal Error on All AR servers in Group

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      Hi all

       

      i hope somebody can advice me how to solve this issue as it is became urgent to our client

       

      Thu Aug 20 02:44:14 2015  390620 : SQL database is now available (ARNOTE 592)

      Thu Aug 20 02:44:14 2015  390620 : The SQL database operation failed. (ARERR 552)

      Thu Aug 20 02:44:14 2015     [DBNETLIB][ConnectionWrite (send()).]General network error. Check your network documentation. (SQL Server 11)

      Thu Aug 20 02:44:14 2015 lastsql SELECT COUNT(*) FROM servgrp_board

      Thu Aug 20 02:44:15 2015  390620 : Insufficient server memory for running this process. (ARERR 300)

      Thu Aug 20 02:44:15 2015     Warning: too many open SQL calls; a statistics entry was lost.

      Thu Aug 20 02:44:15 2015  390620 : SQL database is now available (ARNOTE 592)

      Thu Aug 20 02:48:38 2015  390680 : Insufficient server memory for running this process. (ARERR 300)

      Thu Aug 20 02:48:38 2015     Warning: too many open SQL calls; a statistics entry was lost.

      Thu Aug 20 02:50:39 2015  Dispatch : Timeout during data retrieval due to busy server -- retry the operation (ITSMAPP03)  ARERR - 93

      Thu Aug 20 02:53:39 2015  BRIE : Timeout during database query -- consider using more specific search criteria to narrow the results, and retry the operation (ITSMAPP03)  ARERR - 94

      Thu Aug 20 02:55:39 2015  Dispatch : Timeout during database query -- consider using more specific search criteria to narrow the results, and retry the operation (ITSMAPP03)  ARERR - 94

      Thu Aug 20 02:57:38 2015  SLMCS : Timeout during data retrieval due to busy server -- retry the operation (ITSMAPP03)  ARERR - 93

      Thu Aug 20 02:59:39 2015  SLMCS : AR System Application server terminated -- fatal error encountered (ARAPPNOTE 4501)

      Thu Aug 20 03:01:39 2015  Dispatch : Timeout during database query -- consider using more specific search criteria to narrow the results, and retry the operation (ITSMAPP03)  ARERR - 94

      Thu Aug 20 03:02:00 2015  Reconciliation : Timeout during database query -- consider using more specific search criteria to narrow the results, and retry the operation (ITSMAPP03)  ARERR - 94

      Thu Aug 20 03:03:39 2015  SLMCS : Timeout during data retrieval due to busy server -- retry the operation (ITSMAPP03)  ARERR - 93

       

      this happening to all servers and make Remedy unreachable when try to access

      ARWARN [9505] AR Server is Not Reachable.

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