6 Replies Latest reply on Sep 2, 2015 4:01 AM by Chetan Bhadane

    ARERR[9201] Session timeout & Caught exception

    Saurabh Maheshwari
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      Hi Gurus,

       

      IN our Remedy Architecture, we have web & app server on same server and database on different server. Now Remedy login page is coming. But when I am trying to login then  Error: ARERR[9201] Session is invalid or has timed out is coming.After that if i click on ok then another error is coming "Caught exception:Unable to get property 'ARMenus of undefined or null reference'".

      I have checked the time out at mid tier configuation and it is 90 mins. So please suggest how to resolve this issue.


      Regards,

      Saurabh