5 Replies Latest reply on Jan 14, 2019 4:10 PM by Marie Johnson

    Unable to run DMT in ITSM 8.1.02

    Mussie Zemikael May 5, 2015 12:54 AM
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      Hi Guys,

      I am getting a very weird error while trying to run DMT on a newly setup ITSM environment. When I clicked the Job Console link, I get the below message:

      --------------------------------------------

      Check ARServer Configuration

      Filter-Max-Stack: 25, is set less than 10000

      Please raise value of 'Filter-Max-Stack' in ar.conf

       

       

      Check UDM plugin config

      Filter-Max-Stack: 25, is set less than 10000

      Please raise value of 'Filter-Max-Stack' in ar.conf

       

       

      Please contact your Administrator.

      You will be redirected to the Home Page.

      ----------------------------------------------------------------------------------------

      Here are the things I checked already

      - Filter-Max-Stack was initially set to 25 but changed to 20000 and then restarted the AR server

      - the UDM:Config has the right server name (host name of the AR Server as this is a single server enviornment)

      - UDM:RAppPassword also has the right settings

      - I was able to check that UDM is running properly by using the link <AR_Host_Name>:20000

      Is there anything else I need to check please?

      Regards,

      Mussie