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1. Re: Unable to run DMT in ITSM 8.1.02
Mussie Zemikael May 5, 2015 1:06 AM (in response to Mussie Zemikael)I thought I changed the Filter-Max-Stack parameter but it looks like it wasn't saving the value. When I stopped the service and edited it, I was able to save the new value (20000). Now, it is working fine.
Thanks.
Mussie
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2. Re: Unable to run DMT in ITSM 8.1.02
Ganesh GoreMay 5, 2015 1:48 AM (in response to Mussie Zemikael)
You need to cross verify required AR Server and UDM configuration.
How to do it:
Run BMC Remedy COnfiguration Utility :
Provide all the credentials and select UDM in product list:
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3. Re: Unable to run DMT in ITSM 8.1.02
Mussie Zemikael May 5, 2015 5:58 PM (in response to Ganesh Gore)Thanks Ganesh, will check that. I just noticed that my jobs are hanging in "In Progress" stage.
Regards,
Mussie
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4. Re: Unable to run DMT in ITSM 8.1.02
Ganesh GoreMay 6, 2015 1:10 AM (in response to Mussie Zemikael)
If that is the case then please have a look at :
Re: UDM import remains in "In Progress" state
Re: UDM lingers "In Progress" - sometimes
Job does not go beyond Progress state while uploading data through UDM
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5. Re: Unable to run DMT in ITSM 8.1.02
Marie Johnson Jan 14, 2019 4:10 PM (in response to Mussie Zemikael)Check to make sure you have configured the loopback. How much data are you importing And to what? Take a look at CAI:events and see what the error may state. Have you ever ran an import on this machine? Did you do a migration from another server? You many need to check your CAI plugin and make sure the server is set to @.
let me know if you need further assistance.