5 Replies Latest reply on Apr 14, 2015 11:23 AM by James Sun

    "Assign to Work Order" Search Not Working

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      When I attempt to assign a work order to an existing work order (making it an assignment), the search function is not working. The web app returns an error and the client stays stuck in Searching. I have used this functionality in the past on the client, but it has been awhile. It is a useful function to link related work orders. Steps to recreate are (on client tech) :

      1. Determine the work order number to be used as the parent
      2. In the grid, right-click on the work order to be assigned and click on “Assign to Work Order”
      3. Type the work order number from item #1 above (or text from the work order) in the Search dialog box, then click Search
      4. Search results are never returned