4 Replies Latest reply on Feb 20, 2015 1:41 AM by R B

Unable to connect to the InventoryService plugin

Nick Rawlins Apr 25, 2013 9:13 AM

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Hi,

When trying to connect to the InventoryService Plugin by using Report Center Configuration, I get the following error:

Unable to connect to the specified plug-in. Showing the configuration values retrieved from the database.

Does anyone know what could be causing this?

Thank you

1. Re: Unable to connect to the InventoryService plugin

Adil Rathore Apr 25, 2013 9:18 AM (in response to Nick Rawlins)

The Server or the transmitter on that server is not available...
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2. Re: Unable to connect to the InventoryService plugin

Nick Rawlins Apr 25, 2013 9:21 AM (in response to Adil Rathore)

Hi Adil,

Sorry I have just resolved this, the channel had become corrupt so I have copied it over again and now works.

Thanks
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3. Re: Unable to connect to the InventoryService plugin

Mittal Modh Feb 20, 2015 12:35 AM (in response to Nick Rawlins)

Hi,

I am also facing the same issue, while connecting to inventory plug in gives the below error

"Unable to connect to the specified plug-in. Showing the configuration values retrieved from the database"

what could be the possible solution for this...!!
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4. Re: Unable to connect to the InventoryService plugin

R B Feb 20, 2015 1:41 AM (in response to Mittal Modh)

Hi Basky,

Could you please attach log of Inventory Service Channel of Tuner from where you have seen this error.

Below are some work around you can try :

1. Check whether Transmitter is up & Running.
2. Try reconfiguring Inventory service plug-in at Transmitter (May be Inventory service channel is corrupted).

Regards,
Rahul Boraste
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