Yes indeed, web interface sorry
We have also recently run into a TON of ARERR 9201 errors in our load balanced environment. We were using MT 7.6.04 SP4 but just upgraded to MT 8.1.01 SP1 hoping it would resolve these issues. Unfortunately, these errors have not gone away. We have a sticky session enabled for the mid tier, load balancing in all environments with no session timeout.
Here are our server setting for the 2 Mid Tiers:
Definition Change Check Interval (Seconds) = 3600
Session Timeout (Minutes) = 90
License Release Timeout (Seconds) = 60
Connection Pool Settings:
Connection Timeout (Minutes) = 0
Process Timeout (seconds) = 5
Floating License Timeout (hours) = 2
Currency Ratio Cache Refresh Interval (Minutes) / Client Refresh Interval = 60
External authentication server timeout (seconds) / RPC = 40
Any feedback would be greatly appreciated.
just to add ..very good KB from BMC on this...
Mid-Tier: ARERR 9201, session timeout problems
Can you tell me the version of the patch that address the issue?
Wow... If memory serves the ARS Server was in 7.6.04 and mid-tier was in 7.6.04 SP2.
Thanks for taking the time Laurent!