I have read this thread, what looks relevant to the UDM:RApPassword form is this:
"If you have a load balancer configured and if you want to run the job on the load balancer content server (midtier), you must update the load balancer content server (midtier) entry in the UDM:RApPassword form"
But this does not give me what I need to update on the form. If it is that I need to make sure there is an entry/password for all servers in group and a entry for load balancer, then yes, this is correct.
Thank you for the input,
basically, you need to verify entries in:
1. UDM:RApp Password form: It stores Remedy application password and remedy server details. In your case, there should be entry of each server with corresponding remedy application password. add one more entry for application load balancer server name and test. capture and post arjavaplugin.log.
2. UDM: Config: entry of AR Server name hosting Atrium Integrator. It must be same as entry in armonitor.cfg