4 Replies Latest reply on Jul 13, 2014 10:34 AM by Victor Olufowobi

How to modify CMDB CI Scope Saved Query

Victor Olufowobi Jul 5, 2014 6:46 AM

Hi Listers,

I want to modify the default query executed when an instance from BMC_APPLICATION class is "Expanded by default" in Atrium Explorer. It seems I am unable to view (or modify) the default CMDB CI Scope Saved Query.

Can anyone point me to any documentation/white paper/e.t.c on how to make a query created in Atrium Explorer the default Scope query for a class?.

Thanks for your responses

Victor

Remedy AR System 8.0 patch 03, ITSM version 8.0 on Windows 2008, MS SQL 2008, Tomcat 6.0

1. Re: How to modify CMDB CI Scope Saved Query

Rahul Priyadarshy Jul 5, 2014 8:05 AM (in response to Victor Olufowobi)

are you referring to CI Viewer? - where we do right click/click and see many options?

Regards
RP
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2. Re: How to modify CMDB CI Scope Saved Query

Victor Olufowobi Jul 5, 2014 10:23 AM (in response to Rahul Priyadarshy)

Yes, RP.

When you do right click you see "Expand Default". When you choose this option a query is run in the background to display configured structure for the CI (class) indicated.
My question is how do I view and create such default scope structure for other classes?

Regards,
Victor
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3. Re: How to modify CMDB CI Scope Saved Query

Chuck Simpson Jul 7, 2014 9:36 AM (in response to Victor Olufowobi)

The Scoped Queries are saved as attachments to entries in the BMC.CORE.CONFIG:BMC_UIComponent form with ComponentType = CMDBCIScopeSavedQuery. The attachment is in XML format so it can be downloaded, edited and uploaded. The BMC_UIComponent entries for CMDBCIScopeSavedQuery are associated with a specific CMDB Class type specified in the ComponentRelatedClassId field.

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4. Re: How to modify CMDB CI Scope Saved Query

Victor Olufowobi Jul 13, 2014 10:34 AM (in response to Chuck Simpson)

Thanks Chuck.

I am aware of all that you have mentioned. I need to be able to review and modify (if necessary) the scope from Atrium Explorer - replacing the xml file alone will not work (I have tried it). I think I will also need to modify the ComponentTag describing the conditions.
Do you, by chance, know how to interprete the content value of this field?.

Regards,

Victor
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