1 Reply Latest reply on Jun 16, 2014 4:36 AM by Suyog Bandhaokar

    8.1 SRM Surveys...

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      Hi,

       

      I have a task to change when surveys are sent out.  Currently a survey is sent when the SR goes to completed status.  The requirement is to have the system send the survey when the SR is closed.

       

      Has anyone done this before?

       

      Thanks,

       

      Rick