3 Replies Latest reply on Jun 13, 2014 8:20 AM by Sebastien LAMBIN

    Failed to start NGIE Job, create or update NGIE Job schedule - ARS 8.1.01

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      Hello,

       

      I'm facing issue when I want to Start NGIE Job - ARS 8.1.01 201401281910

       

      You can see below the message that appears, have you any idea?

       

      BMCATRIUM_NGIE000104: Echec du démarrage de la tâche NGIE.

      Failed to start NGIE Job with JobName:MYJOB DirectoryName:/JOB

       

      java.lang.Exception: Error occured while starting job [ MYJOB] :

          at com.bmc.atrium.ngie.ARCreateEntryCall.createEntryCall(Unknown Source)

          at com.bmc.atrium.ngie.AIRunJobExecution.entryExitsDeleteExecutionInstance(Unknown Source)

          at com.bmc.atrium.ngie.AIRunJobExecution.deployJobOnCarte(Unknown Source)

          at com.bmc.atrium.ngie.util.NgieJobMonitorExe.startJob(Unknown Source)

          at com.bmc.atrium.lcds.ngie.vo.NGIEJob.startJob(NGIEJob.java:306)

          at com.bmc.atrium.lcds.ngie.NGIEService.startJob(NGIEService.java:247)

          at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

          at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)

          at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)

          at java.lang.reflect.Method.invoke(Method.java:597)

          at flex.messaging.services.remoting.adapters.JavaAdapter.invoke(JavaAdapter.java:404)

          at flex.messaging.services.RemotingService.serviceMessage(RemotingService.java:183)

          at flex.messaging.MessageBroker.routeMessageToService(MessageBroker.java:1400)

          at flex.messaging.endpoints.AbstractEndpoint.serviceMessage(AbstractEndpoint.java:1011)

          at flex.messaging.endpoints.amf.MessageBrokerFilter.invoke(MessageBrokerFilter.java:103)

          at flex.messaging.endpoints.amf.LegacyFilter.invoke(LegacyFilter.java:158)

          at flex.messaging.endpoints.amf.SessionFilter.invoke(SessionFilter.java:44)

          at flex.messaging.endpoints.amf.BatchProcessFilter.invoke(BatchProcessFilter.java:67)

          at flex.messaging.endpoints.amf.SerializationFilter.invoke(SerializationFilter.java:166)

          at flex.messaging.endpoints.BaseHTTPEndpoint.service(BaseHTTPEndpoint.java:291)

          at flex.messaging.MessageBrokerServlet.service(MessageBrokerServlet.java:353)

          at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)

          at com.bmc.atrium.web.AtriumServletDispatcher.dispatch(AtriumServletDispatcher.java:140)

          at com.bmc.atrium.midtier.RealAtriumWidgetPlugin.processRequest(RealAtriumWidgetPlugin.java:236)

          at sun.reflect.GeneratedMethodAccessor441.invoke(Unknown Source)

          at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)

          at java.lang.reflect.Method.invoke(Method.java:597)

          at com.bmc.atrium.modulelauncher.ContextClassLoaderInvocationHandler.invoke(ContextClassLoaderInvocationHandler.java:26)

          at com.sun.proxy.$Proxy102.processRequest(Unknown Source)

          at com.bmc.atrium.modulelauncher.AtriumWidgetPlugin.processRequest(AtriumWidgetPlugin.java:229)

          at com.remedy.arsys.plugincontainer.impl.PluginServlet.postPluginInfo(Unknown Source)

          at com.remedy.arsys.plugincontainer.impl.PluginContainer.processRequestInfo(Unknown Source)

          at com.remedy.arsys.stubs.AuthenticationHelperServlet.doRequest(Unknown Source)

          at com.remedy.arsys.stubs.GoatHttpServlet.postInternal(Unknown Source)

          at com.remedy.arsys.stubs.GoatHttpServlet.doPost(Unknown Source)

          at javax.servlet.http.HttpServlet.service(HttpServlet.java:637)

          at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)

          at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)

          at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

          at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233)

          at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)

          at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:128)

          at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)

          at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)

          at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:293)

          at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:849)

          at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:583)

          at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:454)

          at java.lang.Thread.run(Thread.java:662)

       

          at com.bmc.atrium.ngie.util.NgieJobMonitorExe.startJob(Unknown Source)

          at com.bmc.atrium.lcds.ngie.vo.NGIEJob.startJob(NGIEJob.java:306)

          at com.bmc.atrium.lcds.ngie.NGIEService.startJob(NGIEService.java:247)

          at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

          at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)

          at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)

          at java.lang.reflect.Method.invoke(Method.java:597)

          at flex.messaging.services.remoting.adapters.JavaAdapter.invoke(JavaAdapter.java:404)

          at flex.messaging.services.RemotingService.serviceMessage(RemotingService.java:183)

          at flex.messaging.MessageBroker.routeMessageToService(MessageBroker.java:1400)

          at flex.messaging.endpoints.AbstractEndpoint.serviceMessage(AbstractEndpoint.java:1011)

          at flex.messaging.endpoints.amf.MessageBrokerFilter.invoke(MessageBrokerFilter.java:103)

          at flex.messaging.endpoints.amf.LegacyFilter.invoke(LegacyFilter.java:158)

          at flex.messaging.endpoints.amf.SessionFilter.invoke(SessionFilter.java:44)

          at flex.messaging.endpoints.amf.BatchProcessFilter.invoke(BatchProcessFilter.java:67)

          at flex.messaging.endpoints.amf.SerializationFilter.invoke(SerializationFilter.java:166)

          at flex.messaging.endpoints.BaseHTTPEndpoint.service(BaseHTTPEndpoint.java:291)

          at flex.messaging.MessageBrokerServlet.service(MessageBrokerServlet.java:353)

          at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)

          at com.bmc.atrium.web.AtriumServletDispatcher.dispatch(AtriumServletDispatcher.java:140)

          at com.bmc.atrium.midtier.RealAtriumWidgetPlugin.processRequest(RealAtriumWidgetPlugin.java:236)

          at sun.reflect.GeneratedMethodAccessor441.invoke(Unknown Source)

          at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)

          at java.lang.reflect.Method.invoke(Method.java:597)

          at com.bmc.atrium.modulelauncher.ContextClassLoaderInvocationHandler.invoke(ContextClassLoaderInvocationHandler.java:26)

          at com.sun.proxy.$Proxy102.processRequest(Unknown Source)

          at com.bmc.atrium.modulelauncher.AtriumWidgetPlugin.processRequest(AtriumWidgetPlugin.java:229)

          at com.remedy.arsys.plugincontainer.impl.PluginServlet.postPluginInfo(Unknown Source)

          at com.remedy.arsys.plugincontainer.impl.PluginContainer.processRequestInfo(Unknown Source)

          at com.remedy.arsys.stubs.AuthenticationHelperServlet.doRequest(Unknown Source)

          at com.remedy.arsys.stubs.GoatHttpServlet.postInternal(Unknown Source)

          at com.remedy.arsys.stubs.GoatHttpServlet.doPost(Unknown Source)

          at javax.servlet.http.HttpServlet.service(HttpServlet.java:637)

          at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)

          at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)

          at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

          at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233)

          at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)

          at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:128)

          at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)

          at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)

          at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:293)

          at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:849)

          at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:583)

          at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:454)

          at java.lang.Thread.run(Thread.java:662)

       

      Thanks in advance for your help

       

      Regards,

      Sebastien