4 Replies Latest reply on Nov 21, 2018 11:50 AM by John Dogaer

    Error Deleting Technician

    Jason Riker
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      I'm receiving the following error when trying to delete a Technician; "Cannot delete the selected item because the record is associated with other data that cannot be deleted."  I see in this thread Removing former technicians from TrackIT! that the system may think the Tech is still signed in, but the CM_SESSION table does not contain this user.  I have also made sure this Tech isn't listed on any Skills Based Routing entries.  Where else should I look?

       

      Thanks,

       

      Jason