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    Error occurred while attempting to persist object com.bmc.cloud.model.beans.VirtualHost in the cloud database

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      Hi ,

       

      In CLM3.1

      When i tried to synchronze the Virtual cluster at Resources.

       

      I am getting below error.

      There are 1 error(s) while executing the task

      ERROR 1:

      Severity: CRITICAL

      Error:  Error searching VirtualCluster.

      Error Resolution: Please contact System Administrator.

      Error ID: BMC-CLMT-10800204

      Transaction ID: 1e2ce354-7c43-4f3d-9260-2e53bdfa49b9

      Root Cause Info:

        Severity: CRITICAL

        Error:  Error occurred while invoking Cloud database operation.

        Error Resolution: Please contact System Administrator.

        Error ID: BMC-CLMT-11100022

        Transaction ID: 1e2ce354-7c43-4f3d-9260-2e53bdfa49b9

        Root Cause Info:

         Severity: CRITICAL

         Error:  Error occurred while attempting to persist object com.bmc.cloud.model.beans.VirtualHost in the cloud database.

         Error Resolution: Please contact System Administrator.

         Error ID: BMC-CLMT-11400000

         Transaction ID: 1e2ce354-7c43-4f3d-9260-2e53bdfa49b9

        Root Cause Info:

         Severity: CRITICAL

         Error:  Error occurred while invoking Cloud database operation.

         Error Resolution: Please contact System Administrator.

         Error ID: BMC-CLMT-11100022

         Transaction ID: 1e2ce354-7c43-4f3d-9260-2e53bdfa49b9

         Root Cause Info:

          Severity: CRITICAL

          Error:  Error occurred while attempting to persist object com.bmc.cloud.model.beans.VirtualHost in the cloud database.

          Error Resolution: Please contact System Administrator.

          Error ID: BMC-CLMT-11400000

          Transaction ID: 1e2ce354-7c43-4f3d-9260-2e53bdfa49b9

         Root Cause Info:

          Severity: CRITICAL

          Error:  Error occurred while invoking Cloud database operation.

          Error Resolution: Please contact System Administrator.

          Error ID: BMC-CLMT-11100022

          Transaction ID: 1e2ce354-7c43-4f3d-9260-2e53bdfa49b9

          Root Cause Info:

           Severity: CRITICAL

           Error:  Error occurred while attempting to persist object com.bmc.cloud.model.beans.VirtualHost in the cloud database.

           Error Resolution: Please contact System Administrator.

           Error ID: BMC-CLMT-11400000

           Transaction ID: 1e2ce354-7c43-4f3d-9260-2e53bdfa49b9

          Root Cause Info:

           Severity: CRITICAL

           Error:  Error occurred while invoking Cloud database operation.

           Error Resolution: Please contact System Administrator.

           Error ID: BMC-CLMT-11100022

           Transaction ID: 1e2ce354-7c43-4f3d-9260-2e53bdfa49b9

           Root Cause Info:

            Severity: CRITICAL

            Error:  Error occurred while attempting to persist object com.bmc.cloud.model.beans.VirtualHost in the cloud database.

            Error Resolution: Please contact System Administrator.

            Error ID: BMC-CLMT-11400000

            Transaction ID: 1e2ce354-7c43-4f3d-9260-2e53bdfa49b9

           Root Cause Info:

            Severity: CRITICAL

            Error:  Error occurred while invoking Cloud database operation.

            Error Resolution: Please contact System Administrator.

            Error ID: BMC-CLMT-11100022

            Transaction ID: 1e2ce354-7c43-4f3d-9260-2e53bdfa49b9

            Root Cause Info:

             Severity: CRITICAL

             Error:  Error occurred while attempting to persist object com.bmc.cloud.model.beans.VirtualHost in the cloud database.

             Error Resolution: Please contact System Administrator.

             Error ID: BMC-CLMT-11400000

             Transaction ID: 1e2ce354-7c43-4f3d-9260-2e53bdfa49b9

            Root Cause Info:

             Severity: CRITICAL

             Error:  Error occurred while invoking Cloud database operation.

             Error Resolution: Please contact System Administrator.

             Error ID: BMC-CLMT-11100022

             Transaction ID: 1e2ce354-7c43-4f3d-9260-2e53bdfa49b9

             Root Cause Info:

              Severity: CRITICAL

              Error:  Error occurred while attempting to persist object com.bmc.cloud.model.beans.VirtualHost in the cloud database.

              Error Resolution: Please contact System Administrator.

              Error ID: BMC-CLMT-11400000

              Transaction ID: 1e2ce354-7c43-4f3d-9260-2e53bdfa49b9

       

      This is the entry in csm log file ::

       

      errorTrace" : "com.bmc.cloud.clouddb.service.internal.CloudDBException: ERROR (9713): The attempted bulk entry transaction failed due to an error in one of the individual operations.; Operation 6 in bulk transaction failed\r\nERROR (120040): The relationship endpoint instance does not exist.; Rel(clsId:BMC.CORE:BMC_DEPENDENCY instId: IDGAA5V0GO8MUANA8VMHA19TQ1BWDD can't be created. L-endpoint inst does not exist

       

      Please anyone help me in this issue.

        • 1. Re: Error occurred while attempting to persist object com.bmc.cloud.model.beans.VirtualHost in the cloud database
          Abhishek Rai

          Hi Ramana,

           

          What is the exact version of CLM stack?

           

          Regards,

          Abhishek

          • 2. Re: Error occurred while attempting to persist object com.bmc.cloud.model.beans.VirtualHost in the cloud database

            Hi Abhishek,

            Thanks for responding.

            We are using BMC CLM3.1 and HotFix 8 was installed.

             

            Thanks,

            Ramana.

            • 3. Re: Error occurred while attempting to persist object com.bmc.cloud.model.beans.VirtualHost in the cloud database
              Abhishek Rai

              Hi Ramana,

               

              There was a defect around sync virtual cluster exception which was fixed in CLM 3.1 Hotfix 10.

               

              You would like to apply it to get rid of this error.

               

              Regards,

              Abhishek

              • 4. Re: Error occurred while attempting to persist object com.bmc.cloud.model.beans.VirtualHost in the cloud database

                Hi Abhishek,

                 

                Thanks for responding, ftp.bmc.com/pub/CLM3.1-Hotfix10/CLM 3.1 HF10.zip
                I tried to download the HotFix from the above link,but it is not working.

                 

                Could you please share the Link to download the HotFix10 for CLM3.1

                 

                Thanks a lot in Advance,

                Ramana.

                • 6. Re: Error occurred while attempting to persist object com.bmc.cloud.model.beans.VirtualHost in the cloud database
                  Abhishek Rai

                  Hi Ramana,

                   

                  Are you able to download the hotfix?

                   

                  Regards,

                  Abhishek

                  • 7. Re: Error occurred while attempting to persist object com.bmc.cloud.model.beans.VirtualHost in the cloud database

                    Hi Abhishek,

                     

                    Thanks Abhishek. I have downloaded the HotFix10 and i need to copy that to my environment.

                     

                    I will let you know the CLM status after installing the HotFix10.

                     

                    Thanks,

                    Ramana.

                    • 9. Re: Error occurred while attempting to persist object com.bmc.cloud.model.beans.VirtualHost in the cloud database

                      Hi Abhishek,

                       

                      I have installed CLM3.1HotFix10 and the issue resolved.

                      Thanks a lot Abhishek.

                      • 11. Re: Error occurred while attempting to persist object com.bmc.cloud.model.beans.VirtualHost in the cloud database

                        Hi Abhishek,

                         

                        I hope you are doing great. That synchronization of Virtual cluster is happend successfully.

                         

                        The Provisioning of VM is getting failed due to the Target Resource pool in vCenter is not available.

                         

                        While crating the vCenter Environments using QuickStart I've given the Target Resource pool as BMC Pool where the Proviosioned will running and After some days my Infra team has changed that resource pool to BMC,So that provisioning was failed.

                         

                        Again that resource pool name was changed to BMC Pool and I did Synchronization of Virtual Cluster. Now I tried to provision VM and that is failed with the same cause i.e, The BMC Pool is not found in vCenter.

                         

                        Could you please help me in that?

                         

                        Thanks in Advance.

                         

                        Thanks,

                        Ramana.

                        • 12. Re: Error occurred while attempting to persist object com.bmc.cloud.model.beans.VirtualHost in the cloud database
                          Abhishek Rai

                          Hi Ramana,

                           

                          A thorough investigation need to be done.

                           

                          There are chances that UUID got change due renaming but system is still referring the old one.

                           

                          I will recommend you to open a support case.

                           

                          Regards,

                          Abhishek

                          • 13. Re: Error occurred while attempting to persist object com.bmc.cloud.model.beans.VirtualHost in the cloud database

                            Thanks Abhishek,

                             

                            I will check on UUID side,if it is not help full.I will open a support case for this.

                             

                            Regards,

                            Ramana.

                            • 14. Re: Error occurred while attempting to persist object com.bmc.cloud.model.beans.VirtualHost in the cloud database
                              Todd Schaal

                              Getting a similar error in CLM 4.6:

                               

                               

                              [Class=TaskImpl:adjustWeights] - Found 3 states ([onboardVirtualGuestTemplate, task_success, task_fail]) with no weights defined. Framework allocated 33.333332 each.

                               

                              29 Jul 2016 07:35:31,545 [INFO] TASK - [Thread=43a2396a-ab36-4410-91b0-3c0a2c34f567::a769f8bc-321f-41c4-9e60-dfe649e47fb0::4af7b1c0-5b7e-4ceb-b847-a76bb1858f6b(284)] [Class=CSMStateChangeListener:onTransition] - Changing State from [onboardVirtualGuestTemplate] To [task_success] On Event [SUCCESS]

                               

                              29 Jul 2016 07:35:31,545 [INFO] TASK - [Thread=43a2396a-ab36-4410-91b0-3c0a2c34f567::a769f8bc-321f-41c4-9e60-dfe649e47fb0::4af7b1c0-5b7e-4ceb-b847-a76bb1858f6b(284)] [Class=SCXMLTaskImpl:getDataFromContext] - currentState: task_success

                               

                              29 Jul 2016 07:35:31,545 [INFO] TASK - [Thread=43a2396a-ab36-4410-91b0-3c0a2c34f567::a769f8bc-321f-41c4-9e60-dfe649e47fb0::4af7b1c0-5b7e-4ceb-b847-a76bb1858f6b(284)] [Class=EventWorker:process] - Received Next event [SUCCESS] For Task:4af7b1c0-5b7e-4ceb-b847-a76bb1858f6b

                               

                              29 Jul 2016 07:35:31,545 [INFO] TASK - [Thread=43a2396a-ab36-4410-91b0-3c0a2c34f567::a769f8bc-321f-41c4-9e60-dfe649e47fb0::4af7b1c0-5b7e-4ceb-b847-a76bb1858f6b(284)] [Class=EventWorker:hibernate] - Task ready for hibernation.

                               

                              29 Jul 2016 07:35:31,545 [INFO] TASK - [Thread=43a2396a-ab36-4410-91b0-3c0a2c34f567::a769f8bc-321f-41c4-9e60-dfe649e47fb0::4af7b1c0-5b7e-4ceb-b847-a76bb1858f6b(284)] [Class=EventWorker:completeTaskExeution] - ##TASK_END BBSA[132102c7-b3e7-4428-80aa-899dcdc68fc6] virtualguesttemplate_onboard VirtualGuestTemplate[] onboard success##

                               

                              29 Jul 2016 07:35:31,545 [INFO] TASK - [Thread=43a2396a-ab36-4410-91b0-3c0a2c34f567::a769f8bc-321f-41c4-9e60-dfe649e47fb0::4af7b1c0-5b7e-4ceb-b847-a76bb1858f6b(284)] [Class=EventWorker:completeTaskExeution] - ##END BBSA VirtualGuestTemplate[] onboard##

                               

                              29 Jul 2016 07:35:31,548 [WARN] TASK - [Thread=TaskStatusPropagation:Updater(299)] [Class=TaskImpl:adjustWeights] - Found 4 states ([mark_as_onboarded, task_success, task_fail, persist_virtualGuestTemplate]) with no weights defined. Framework allocated 25.0 each.

                               

                              29 Jul 2016 07:35:31,551 [INFO] TASK - [Thread=03ccac0c-7f2d-405b-a38a-bae235bb860e::848223f7-6e8c-4e69-a749-972ec8fdaf72(285)] [Class=EventWorker:RUN] - Got event for Task:848223f7-6e8c-4e69-a749-972ec8fdaf72 event type=SUCCESS

                               

                              29 Jul 2016 07:35:31,553 [INFO] TASK - [Thread=43a2396a-ab36-4410-91b0-3c0a2c34f567::a769f8bc-321f-41c4-9e60-dfe649e47fb0::848223f7-6e8c-4e69-a749-972ec8fdaf72(285)] [Class=CSMStateChangeListener:onTransition] - Changing State from [mark_as_onboarded] To [persist_virtualGuestTemplate] On Event [SUCCESS]

                               

                              29 Jul 2016 07:35:31,554 [INFO] TASK - [Thread=43a2396a-ab36-4410-91b0-3c0a2c34f567::a769f8bc-321f-41c4-9e60-dfe649e47fb0::848223f7-6e8c-4e69-a749-972ec8fdaf72(285)] [Class=InstallableResourceCreateHelper:execute] - Got 1 objects from provider: [{

                               

                                "cloudClass" : "com.bmc.cloud.model.beans.InstallableResource",

                               

                                "categorizationTier1" : "Software Distribution",

                               

                                "categorizationTier2" : "VM Template",

                               

                                "categorizationTier3" : "BladeLogic",

                               

                                "guid" : "b693b8ac-8c5d-4575-b030-39ed5b3c6df8",

                               

                                "manufacturer" : "vmware",

                               

                                "owner" : "BLAdmin",

                               

                                "productName" : "Red Hat 7 Server_CLM-RHEL7-UsedByCloudLifeCycle"

                               

                              }]

                               

                              29 Jul 2016 07:35:31,556 [INFO] DB - [Thread=43a2396a-ab36-4410-91b0-3c0a2c34f567::a769f8bc-321f-41c4-9e60-dfe649e47fb0::848223f7-6e8c-4e69-a749-972ec8fdaf72(285)] [Class=CloudDBRequestProcessor:createResource] - ##START CLOUDDB InstallableResource[b693b8ac-8c5d-4575-b030-39ed5b3c6df8] CREATE##

                               

                              29 Jul 2016 07:35:31,556 [INFO] DB - [Thread=43a2396a-ab36-4410-91b0-3c0a2c34f567::a769f8bc-321f-41c4-9e60-dfe649e47fb0::848223f7-6e8c-4e69-a749-972ec8fdaf72(285)] [Class=CloudDBUtil:getBuilderClass] - Using concrete builder for Class : com.bmc.cloud.model.beans.InstallableResource returning com.bmc.cloud.clouddb.service.resourcebuilder.InstallableResourceBuilder class.

                               

                              29 Jul 2016 07:35:31,604 [INFO] com.bmc.arsys.api.ProxyJRpc - AREndBulkEntryTransaction

                               

                              29 Jul 2016 07:35:31,604 [INFO] com.bmc.arsys.api.ProxyJRpc - bulkentry input size:1

                               

                              29 Jul 2016 07:35:31,604 [INFO] com.bmc.arsys.api.ProxyJRpc - bulkentry inputs :[com.bmc.arsys.arrpc.ArCreateEntry12In@4dfff7f4]

                               

                              29 Jul 2016 07:35:31,614 [INFO] com.bmc.arsys.api.ProxyJRpc - AREndBulkEntryTransaction

                               

                              29 Jul 2016 07:35:31,614 [INFO] com.bmc.arsys.api.ProxyJRpc - bulkentry input size:Empty

                               

                              29 Jul 2016 07:35:31,615 [ERROR] DB - [Thread=43a2396a-ab36-4410-91b0-3c0a2c34f567::a769f8bc-321f-41c4-9e60-dfe649e47fb0::848223f7-6e8c-4e69-a749-972ec8fdaf72(285)] [Class=CloudDBRequestProcessor:CloudDBRequestProcessor::createResource] - Unable to persist 'com.bmc.cloud.model.beans.InstallableResource' object in CloudDB.

                               

                              com.bmc.cloud.clouddb.service.internal.CloudDBException: ERROR (9713): The attempted bulk entry transaction failed due to an error in one of the individual operations.;

                               

                              at com.bmc.cloud.clouddb.service.resourcebuilder.InstallableResourceBuilder.create(InstallableResourceBuilder.java:340)

                               

                              at com.bmc.cloud.clouddb.service.resourcebuilder.InstallableResourceBuilder.create(InstallableResourceBuilder.java:621)

                               

                              at com.bmc.cloud.clouddb.service.worker.CloudDBRequestProcessor.createResource(CloudDBRequestProcessor.java:270)

                               

                              at com.bmc.cloud.clouddb.service.impl.CloudDBServiceImpl.createResourceGraphForTenant(CloudDBServiceImpl.java:104)

                               

                              at com.bmc.cloud.clouddb.service.impl.CloudDBServiceImpl.createResourceGraph(CloudDBServiceImpl.java:96)

                               

                              at com.bmc.cloud.clouddb.service.impl.CloudDBServiceImpl.createResource(CloudDBServiceImpl.java:91)

                               

                              at com.bmc.cloud.provider.rm.task.InstallableResourceCreateHelper.createInstallableResource(InstallableResourceCreateHelper.java:123)

                               

                              at com.bmc.cloud.provider.rm.task.InstallableResourceCreateHelper.execute(InstallableResourceCreateHelper.java:43)

                               

                              at com.bmc.cloud.task.scxml.actions.ExecAction.doExecute(ExecAction.java:74)

                               

                              at com.bmc.cloud.task.scxml.actions.CSMBaseAction.execute(CSMBaseAction.java:110)

                               

                              at org.apache.commons.scxml.semantics.SCXMLSemanticsImpl.executeActions(SCXMLSemanticsImpl.java:239)

                               

                              at org.apache.commons.scxml.SCXMLExecutor.triggerEvents(SCXMLExecutor.java:131)

                               

                              at org.apache.commons.scxml.SCXMLExecutor.triggerEvent(SCXMLExecutor.java:160)

                               

                              at com.bmc.cloud.task.impl.SCXMLTaskImpl.triggerStateTransition(SCXMLTaskImpl.java:711)

                               

                              at com.bmc.cloud.task.impl.TaskImpl.fireEvent(TaskImpl.java:710)

                               

                              at com.bmc.cloud.taskmanager.impl.SCXMLEventWorker.process(SCXMLEventWorker.java:58)

                               

                              at com.bmc.cloud.taskmanager.impl.SCXMLEventWorker.process(SCXMLEventWorker.java:17)

                               

                              at com.bmc.cloud.worker.WorkQueue$WorkerThread.run(WorkQueue.java:430)

                               

                              at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511)

                               

                              at java.util.concurrent.FutureTask.run(FutureTask.java:266)

                               

                              at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)

                               

                              at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)

                               

                              at java.lang.Thread.run(Thread.java:745)

                               

                              Caused by: ERROR (9713): The attempted bulk entry transaction failed due to an error in one of the individual operations.;

                               

                              at com.bmc.arsys.api.ProxyJRpc.AREndBulkEntryTransaction(Unknown Source)

                               

                              at com.bmc.arsys.api.ARServerUser.endBulkEntryTransaction(Unknown Source)

                               

                              at com.bmc.cloud.clouddb.service.resourcebuilder.InstallableResourceBuilder.create(InstallableResourceBuilder.java:300)

                               

                              ... 22 more

                               

                              29 Jul 2016 07:35:31,617 [INFO] DB - [Thread=43a2396a-ab36-4410-91b0-3c0a2c34f567::a769f8bc-321f-41c4-9e60-dfe649e47fb0::848223f7-6e8c-4e69-a749-972ec8fdaf72(285)] [Class=CloudDBRequestProcessor:createResource] - ##END CLOUDDB InstallableResource[b693b8ac-8c5d-4575-b030-39ed5b3c6df8] CREATE failure##

                               

                              29 Jul 2016 07:35:31,617 [ERROR] TASK - [Thread=43a2396a-ab36-4410-91b0-3c0a2c34f567::a769f8bc-321f-41c4-9e60-dfe649e47fb0::848223f7-6e8c-4e69-a749-972ec8fdaf72(285)] [Class=InstallableResourceCreateHelper:createInstallableResource] - Could not create InstallableResource.

                               

                              29 Jul 2016 07:35:31,619 [INFO] TASK - [Thread=43a2396a-ab36-4410-91b0-3c0a2c34f567::a769f8bc-321f-41c4-9e60-dfe649e47fb0::848223f7-6e8c-4e69-a749-972ec8fdaf72(285)] [Class=SCXMLTaskImpl:getDataFromContext] - currentState: persist_virtualGuestTemplate

                               

                              29 Jul 2016 07:35:31,619 [INFO] TASK - [Thread=43a2396a-ab36-4410-91b0-3c0a2c34f567::a769f8bc-321f-41c4-9e60-dfe649e47fb0::848223f7-6e8c-4e69-a749-972ec8fdaf72(285)] [Class=SCXMLTaskImpl:getDataFromContext] - Got Failure. Triggering Failure Event.

                               

                              29 Jul 2016 07:35:31,620 [INFO] TASK - [Thread=43a2396a-ab36-4410-91b0-3c0a2c34f567::a769f8bc-321f-41c4-9e60-dfe649e47fb0::848223f7-6e8c-4e69-a749-972ec8fdaf72(285)] [Class=EventWorker:process] - Received Next event [FAILURE] For Task:848223f7-6e8c-4e69-a749-972ec8fdaf72

                               

                              29 Jul 2016 07:35:31,621 [INFO] TASK - [Thread=43a2396a-ab36-4410-91b0-3c0a2c34f567::a769f8bc-321f-41c4-9e60-dfe649e47fb0::848223f7-6e8c-4e69-a749-972ec8fdaf72(285)] [Class=CSMStateChangeListener:onTransition] - Changing State from [persist_virtualGuestTemplate] To [task_fail] On Event [FAILURE]

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