1 Reply Latest reply on Jan 31, 2014 5:20 AM by Suyog Bandhaokar

    SRM and Kinetic Survey

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      All,

       

      Currently we have Kinetic Survey for Incident but want to use for Service Requests as well ( same set of questions as Incident uses but revised from existing ones). Seems like it requires a new integration. Has anybody done it and would like to share your experience ,level of effort, considerations?

       

      Appreciate your input!
      Ashish