3 Replies Latest reply on Jan 8, 2014 4:27 AM by Hitesh Thanki

    iBRSD : Class Event_Incident_Info Event is not Created in BPPM...

    Hitesh Thanki
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      We are on ITSM 8.1 SP1

                      BPPM 9.0 SP2

       

      iBRSD Installed and Configured. BPPM Events are propagating and Incident is Created in Remedy. But Incident Information is not returning back from Incident Management to BPPM.

       

      Any Pointers ?