1 of 1 people found this helpful
Why only using "user" form, that's weird...
Anyway, try this:
Open "group" form, search for the user's company, it'll give you an ID (100000000123 for example), come back to "user" form and check if this ID in his group list. If not add it, and try again.
I think the issue got resolved or say some how manged to do that.
There was a group called UNRESTRICTED ACCESS in the list i tried this keeping the user licence to Restricted READ and it worked.
Atleast requestor is happy now,
Thanks again for your help and also i will be investigating it with your suggestions given and surely post it if get any other solution of this problem.