6 Replies Latest reply: Feb 22, 2013 2:25 PM by chinassky RSS

Error connecting ADDM 8.3 and CMDB 7.6.03

Juan C

I have an issue with integration of ADDM 8.3. and CMDB 7.6.03. I was following the online guide for the configuration and sincronization but I can´t make the connection succesfull.

 

After making the settings for  ADDM synchronization with CMDB, at the moment test connection the result show the next message error:

Using 32 VM for an atrium connection. The connection test failed: Unable to log in to Atrium as Demo@10.88.3.102: MessageType: 2 MessageNum: 90 MessageText: Cannot open catalog; Message number = 90 AppendedText: 10.88.3.102

 

I have make the next test:

network (ping, telnet, traceroute, netstat)                               All correct
test using user Demo                                                           Test conecction failed

review of user permissions "Demo"                                        All correct
check the settings of the Dataset BMC.ADDM                       Correct

 

I need to know if the error is in ADDM or CMDB, and find a solution

Thanks for your help