I am not able to attach knowledge articles to my incidents in web remedy ,whenever I search and try to attach a article using USE button, I am directed to a new page saying "Please select the Retrieve KB Solution button to complete your request." But I cannot find any button in this page.
RKM Ver / Patch : 7.5 Patch 001(RKM installed in Midtier server)
Thanks in advance,
Moving to RKM forum.
Did you get any solution for this issue ?