1 Reply Latest reply: Aug 29, 2012 4:54 AM by Shweta Goyal RSS

IAS stopped

Swati B

Hello all,

I am new to BEM. IAS stopped yesterday suddenly.

But IAS service is started in services window,and when I see in infrastructure tab, its stopped, which is my main IAS server.

What can be the possible reasons.

 

Is there any troubleshooting guide for BEM.

 

Thanks in advance.

  • 1. Re: IAS stopped
    Shweta Goyal

    Can you check %mcell_home%\conf\cell_info.lists has the entry defined correctly for IAS?

    Also check the mcell.dir file?

     

    Please check the log files for IAS under %mcell_home%\log\ias\ if it gives you any clue.

     

    Thanks,

    Shweta