1 Reply Latest reply on Aug 29, 2012 4:54 AM by Shweta Goyal

    IAS stopped

    Swati B

      Hello all,

      I am new to BEM. IAS stopped yesterday suddenly.

      But IAS service is started in services window,and when I see in infrastructure tab, its stopped, which is my main IAS server.

      What can be the possible reasons.


      Is there any troubleshooting guide for BEM.


      Thanks in advance.

        • 1. Re: IAS stopped
          Shweta Goyal

          Can you check %mcell_home%\conf\cell_info.lists has the entry defined correctly for IAS?

          Also check the mcell.dir file?


          Please check the log files for IAS under %mcell_home%\log\ias\ if it gives you any clue.