10 Replies Latest reply on Nov 8, 2012 9:18 PM by Jason Lander

    ITSM 7.6: Unable to access to new created char field on Change (web)

    Bjorn Calabuig
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      Hi List,

      I'm facing a strange behaviour.

       

      I'm trying to add a simple char field to CHG:Infrastructure Change (Default User View). I can add it and access it via Remedy User. But, on the web, it's impossible. I cannot enter into the field just clicking on it. The only way is using the Expand Box.

       

      Any idea?

      I'm using ITSM 7.6

       

      Thanks in advance,

      Björn.