In what version are you?
Do you get an SQL error in the system log?
If you do not have the lastest version with the lastest cumulative patch, you can review this issue: http://support.numarasoftware.com/support/view_article.asp?ArticleID=6239
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We are using Version 11.0.3 in our Production environment. We have the 11.1 version in our Development environment but it does the same thing at times. No Sir, there are no SQL errors in the system log.
I'll review the linked information and let you know what I find out. Thanks!
It appears from the information link you sent that the problem is a recognized problem but the "solution" to the problem is only supported in the 11.1 Version of Service Core with all of the available patches.
This is the KB article relating o this issue:
You are correct this issue is resolved in 11.1 with the latest cumulative patch on.
That's a very good reason from upgrade!
Tell me about it.