We can integrate BBSA with Remedy using AO.
What are your use cases for this integration?
You can perform various operations on Remedy by executing AO-Workflow Jobs through BBSA.
For that you need to do AO Configuration on your BBSA Console.
You can use BBSA User Guide for this AO Configuration and to know about AO Workflow Jobs.
But , Still I haven't seen any specific doc for this integration.
What is the BBSA version you want to integrate? What is your exact use case?
Following doc is for 8.1, would provide you with the overview: