2 Replies Latest reply: Aug 10, 2012 7:26 AM by RM Raja RSS

Unrestricted access & entitlements

Hmann

We have 'Unrestricted Access' property in the 'People' records of users and I was told that therefor the entitlement restriction for SRDs is not possible.

 

But when I tried, something was restricted. Just not, what I wanted. So I assume it could work.

 

So I am asking for help of what to enabled/disable and what entitlements to add to get following working:

 

Global and Company A SRDs should be visible by Company A users.

Company B SRDs should be visible by Company B users.

 

If it's too complicate with the global SRDs, I am willed to delete them and recreate them as Company A SRDs.

 

I am just lost, because of the different places where entitlements are mentioned, like Entitlement rules, People Qulification Management, SRD Qualification Management and the Entitlement Option in the SRDs themselves.

So a step by step, what to do where would be more then appreciated.

 

Thanks a lot for you help in advance!

  • 1. Re: Unrestricted access & entitlements
    RM Raja

    Hi Hmann,

     

    For un-restricted access you can see all SRD belongs to the user company which you have added in the Access Restriction table.

     

    Coming to the Entitlements issue:

     

    For "Company A" users create an Entitlement group in the Entitlement Console(Open this console through Object list and Type Entitlement Consol in text and press enter u see the form name called: Entitlement Console) and add all Company A users in that group.

     

    So now for which SRD's u want visbile for the Company A users then add the above group in the SRD Entitlement Table.

     

    Now check the issue and see the results.

     

    The same procedure can be applicable for the Company B users also.

     

    For more information you can also see the SRM Configuration and Administrator guide.

     

    Thanks

    Raju M.

  • 2. Re: Unrestricted access & entitlements
    RM Raja

    Once you done the above procedure, remove the un-restricted access for the users.

     

    Thanks

    Raju M.