2 Replies Latest reply on Aug 10, 2012 7:26 AM by Raju Mangaly

    Unrestricted access & entitlements

    Hmann NameToUpdate Aug 9, 2012 10:35 AM

      We have 'Unrestricted Access' property in the 'People' records of users and I was told that therefor the entitlement restriction for SRDs is not possible.

       

      But when I tried, something was restricted. Just not, what I wanted. So I assume it could work.

       

      So I am asking for help of what to enabled/disable and what entitlements to add to get following working:

       

      Global and Company A SRDs should be visible by Company A users.

      Company B SRDs should be visible by Company B users.

       

      If it's too complicate with the global SRDs, I am willed to delete them and recreate them as Company A SRDs.

       

      I am just lost, because of the different places where entitlements are mentioned, like Entitlement rules, People Qulification Management, SRD Qualification Management and the Entitlement Option in the SRDs themselves.

      So a step by step, what to do where would be more then appreciated.

       

      Thanks a lot for you help in advance!

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        • 1. Re: Unrestricted access & entitlements
          Raju Mangaly
          Raju Mangaly Aug 10, 2012 7:19 AM (in response to Hmann NameToUpdate)

          Hi Hmann,

           

          For un-restricted access you can see all SRD belongs to the user company which you have added in the Access Restriction table.

           

          Coming to the Entitlements issue:

           

          For "Company A" users create an Entitlement group in the Entitlement Console(Open this console through Object list and Type Entitlement Consol in text and press enter u see the form name called: Entitlement Console) and add all Company A users in that group.

           

          So now for which SRD's u want visbile for the Company A users then add the above group in the SRD Entitlement Table.

           

          Now check the issue and see the results.

           

          The same procedure can be applicable for the Company B users also.

           

          For more information you can also see the SRM Configuration and Administrator guide.

           

          Thanks

          Raju M.

          • 2. Re: Unrestricted access & entitlements
            Raju Mangaly
            Raju Mangaly Aug 10, 2012 7:26 AM (in response to Raju Mangaly)

            Once you done the above procedure, remove the un-restricted access for the users.

             

            Thanks

            Raju M.