Does this also happen in the left menu? Or in popup messages?
Which ARS version do you have?
It is something that happened in 7.6.04 sp1 and sp2 when you installed ITSM, corrupted arx installation files.
No It is just happen in the console widget selection.
I have 7.6.04 SP2
corrupted arx intallation files?
Yep there was a problem with some arx files used during installation process of ITSM.
Basically (at least in French and some other locales), some arx were declared in ANSI but converted to UTF8 (or the opposite), anyway long story short, accents were changed from éèà to the gibberish characters you're seeing.
Basically something like this:
In the other hand, this menu show widgets in order to build your own console. Can I add new reports or graphs ?
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I never did it but check documentation "BMC Remedy Action Request System 7.6.04 Form and Application Objects Guide" page 443.
Ok Editing the AR system home page Descriptor I can edit this strings and I can add new widgets.