2 Replies Latest reply: Aug 7, 2012 11:19 PM by Mussie Zemikael RSS

    SLM Service Target (SVT) not getting deleted - ITSM 7.6.04

    Mussie Zemikael

      Hi Guys,

       

      I have deleted a service target but it is still getting attached in the incident ticket though this is not visible on the SLM Console.
      I have made sure that the related recoreds cleared the below forms according to a KB article:
      SLM:Association
      SLM:GoalSchedule
      SLM:RuleActionSequence
      SLM:RuleActionSetValueItem
      SLM:RuleActionSetValue
      SLM:RuleCondition
      SLM:RuleEventData
      SLM:RuleDefinition
      SLM:ServiceTarget
      SLM:Milestone

      Anybody has any idea on this?

      Regards,
      Mussie