2 Replies Latest reply: Aug 7, 2012 11:19 PM by Mussie Zemikael RSS

SLM Service Target (SVT) not getting deleted - ITSM 7.6.04

Mussie Zemikael

Hi Guys,

 

I have deleted a service target but it is still getting attached in the incident ticket though this is not visible on the SLM Console.
I have made sure that the related recoreds cleared the below forms according to a KB article:
SLM:Association
SLM:GoalSchedule
SLM:RuleActionSequence
SLM:RuleActionSetValueItem
SLM:RuleActionSetValue
SLM:RuleCondition
SLM:RuleEventData
SLM:RuleDefinition
SLM:ServiceTarget
SLM:Milestone

Anybody has any idea on this?

Regards,
Mussie