Please, follow the below steps to resolve the issue:
1) Apply fix pack PACOB.6.3.02.110
2) Create an empty configuration file in the <Agent>/cm/WS/java folder and name it "ctm.bpi.cm.ws.properties". Insert one line in this file exactly as follows:
3)This approach requires Tools->Shutdown CM of the WS CM to update the CM runtime.
Hope this helps.
Thanks for your valuable help. This resolves the issue.