11 Replies Latest reply on May 1, 2013 2:27 PM by Patrick NameToUpdate

    Automating Help desk daily Reports

      Hi All


      Im looking for a way to generate daily reports and get them to be send by email to manager at a certain time let say 9:00am. Read somewhere that this can be achieved by escalation can anyone provide me with step by step way of getting this done? also got Crystal Report professional but got that will need Enterprise for automating a report.


      thanks in advance