11 Replies Latest reply: May 1, 2013 2:27 PM by Patrick NameToUpdate RSS

Automating Help desk daily Reports

tsepo NameToUpdate

Hi All


Im looking for a way to generate daily reports and get them to be send by email to manager at a certain time let say 9:00am. Read somewhere that this can be achieved by escalation can anyone provide me with step by step way of getting this done? also got Crystal Report professional but got that will need Enterprise for automating a report.


thanks in advance