11 Replies Latest reply: Jul 11, 2012 11:34 AM by jdrury RSS

Report console, Load balancer, and https with 502 errors

jdrury

Hi All,

 

We have a farm with two mid-tiers, two AR servers, and a DB.   There is a load balancer in front of the mid tiers, and each mid-tier has an etry in it's host file to talk to one of the AR servers.

 

When going to the report console, reports do not run.   If I hit each mid tier directly reports work fine, however if I go through the load balancer (andf https) then reports do not run.

 

Here is a dump from fiddler.   Requests are fine with http, then it starts tryign to load birt resources and 502 errors abound. It looks like I need to update a configuration somewhere for birt, but I have no idea where. Any thougths?

 

GET https://[MIDTIER.COMPANY.COM]/arsys/imagepool/run-ux_[SERVER GROUP NAME]
200 OK (image/gif)

GET https://[MIDTIER.COMPANY.COM]/arsys/imagepool/report-delete-glyph_[SERVER GROUP NAME]
200 OK (image/gif)

GET https://[MIDTIER.COMPANY.COM]/arsys/servlet/LicenseReleaseServlet
200 OK ()

GET https://[MIDTIER.COMPANY.COM]/arsys/BackChannel/?param=247%2FCompileExternalQualification%2F1%2F010%2F[SERVER GROUP NAME]24%2FAR%20System%20Report%20Console26%2FDefault%20Administrator%20View10%2F[SERVER GROUP NAME]6%2FReport8%2F5%5C93294%5C9%2F1%2F5%2F9329494%2F1%2F89%2F%20'Status'%20%3D%20%22Active%22%20AND%20('2010010'%20%3D%20%24%5CNULL%24%20%20OR%20'2010010'%20%3D%20%22Yes%22%20)%20AND%20'160'%20%3D%20%24%5CNULL%245%2F1%2F1%2F4
200 OK (text/plain)

GET https://[MIDTIER.COMPANY.COM]/arsys/BackChannel/?param=241%2FGetTableEntryList%2F1%2F010%2F[SERVER GROUP NAME]24%2FAR%20System%20Report%20Console26%2FDefault%20Administrator%20View5%2F9325010%2F[SERVER GROUP NAME]6%2FReport0%2F1%2F04%2F10008%2F2%2F1%2F21%2F172%2F1%5C1%5C4%5C1%5C1%5C7%5C2%5C6%5C2%5C2%5C4%5C1%5C1%5C2010010%5C2%5C0%5C4%5C1%5C1%5C2010010%5C2%5C6%5C1%5C4%5C1%5C1%5C160%5C2%5C0%5C2%2F0%2F2%2F0%2F2%2F0%2F2%2F0%2F1%2F02%2F0%2F2%2F0%2F
200 OK (text/plain)

GET https://[MIDTIER.COMPANY.COM]/arsys/BackChannel/?param=183%2FCompileExternalQualification%2F1%2F010%2F[SERVER GROUP NAME]24%2FAR%20System%20Report%20Console26%2FDefault%20Administrator%20View10%2F[SERVER GROUP NAME]31%2FAST%3ALicenseCertificatesJoinCMDB8%2F5%5C93289%5C9%2F1%2F5%2F932895%2F1%2F1%2F%205%2F1%2F1%2F4
200 OK (text/plain)

POST https://[MIDTIER.COMPANY.COM]/arsys/servlet/ReportServlet/1338991156277
200 OK (text/html)

GET http://[MIDTIER.COMPANY.COM]/arsys/webcontent/birt/styles/style.css
502 Fiddler - Connection Failed (text/html)

GET http://[MIDTIER.COMPANY.COM]/arsys/webcontent/birt/styles/dialogbase.css
502 Fiddler - Connection Failed (text/html)

GET http://[MIDTIER.COMPANY.COM]/arsys/webcontent/birt/ajax/utility/Debug.js
502 Fiddler - Connection Failed (text/html)

GET http://[MIDTIER.COMPANY.COM]/arsys/webcontent/birt/ajax/utility/Constants.js
502 Fiddler - Connection Failed (text/html)

GET http://[MIDTIER.COMPANY.COM]/arsys/webcontent/birt/ajax/core/Mask.js
502 Fiddler - Connection Failed (text/html)

GET http://[MIDTIER.COMPANY.COM]/arsys/webcontent/birt/ajax/lib/prototype.js
502 Fiddler - Connection Failed (text/html)

GET http://[MIDTIER.COMPANY.COM]/arsys/webcontent/birt/ajax/core/BirtDndManager.js
502 Fiddler - Connection Failed (text/html)

GET http://[MIDTIER.COMPANY.COM]/arsys/webcontent/birt/ajax/utility/BrowserUtility.js
502 Fiddler - Connection Failed (text/html)

GET http://[MIDTIER.COMPANY.COM]/arsys/webcontent/birt/ajax/mh/BirtBaseResponseHandler.js
502 Fiddler - Connection Failed (text/html)

GET http://[MIDTIER.COMPANY.COM]/arsys/webcontent/birt/ajax/core/BirtEventDispatcher.js
502 Fiddler - Connection Failed (text/html)