3 Replies Latest reply on Jun 28, 2012 6:46 AM by Virginia Leandro

    Allowing clients to see who their ticket is assigned to

    Bobby NameToUpdate

      Hi again,

       

      Is it possible to have the current ticket owner displayed somewhere in Self Service? I can see that I can make the Notes Action visible which will help, but would be great to make the assignee visible somewhere so the clients know who to chase.

       

      Thanks,

       

      Bobby