12 Replies Latest reply on Jun 28, 2012 12:47 AM by Prabhat Handoo

    Not able to login to the BBNA console

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      Hi,

       

      I am not able to open the BBNA Console.

       

      Infact the Login tab is invisible in the startup menu.

       

      When checked in the Services. The web services are stopped.

       

      I tried to start the services but it says some services will stop if they are not in use.

       

      Even the Start up service and stop service are not accesable.

       

      If i click on start services from the start up menu then a pop up message is appearing as mentioned below.

       

      "The Item ena_Control.bat that this shortcut refers to has been changed or moved,so this shortcut will no longer work properly.

      DO you want to delete this shortcut"

       

      Please kindly help me in connecting to the console.

       

      Please find the attachment.

       

      Thanks,

      Ashok