4 Replies Latest reply on Sep 25, 2019 9:12 AM by LJ LongWing

    Virus Scanning of Attachments in ITSM 7.6.04

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      Dear Techies,

       

      This discussion is with regards to checking AR System attachments for Viruses in Remedy ITSM 7.6.04. I wanted to scan all the documents which are being attached by end users in to Remedy via various applications such as IM, CM, PM & SLM.

       

      When I started analyzing for this, I found a very interesting discussion which Doug Mueller himself had suggested some great ideas. The link is provided below.

       

      http://old.nabble.com/Re:-Virus-Scanning-Remedy-Attachments---p3614885.html

       

      Now, can someone come up with the exact build/logic which Doug is referring to? I tried 3 different ways, but I did not achieve the aim. I thought sharing this topic & knowing your views would be interesting, so that I can try & take this activity to the next level.

       

      Warm Regards,

      Ram Kumar Sundaram.

      stellar.ram@hotmail.com.