12 Replies Latest reply: Jun 26, 2012 5:45 AM by Adil Rathore RSS

Unable to send data to inventory datbase .

saw

Hi All,

 

 

 

Unable to send data to inventory datbase .

 

 

 

Show the following msg

 

 

[13/Jun/2012:15:00:55 -0700] - info Administrator 6117 channel version: 8.1.01.008

[13/Jun/2012:15:00:55 -0700] - info Administrator 6041 Channel start type: regular

[13/Jun/2012:15:00:55 -0700] - info Administrator 6000 Starting inventory scan

#Winscan: # winscan 8.1.01

[13/Jun/2012:15:01:21 -0700] - info Administrator 6039 Scan component completed: system

[13/Jun/2012:15:01:21 -0700] - info Administrator 6039 Scan component completed: patch

[13/Jun/2012:15:01:21 -0700] - info Administrator 6038 Software usage monitor log files harvested: 12/12

[13/Jun/2012:15:01:21 -0700] - info Administrator 6059 ThinApp Scan Started

[13/Jun/2012:15:01:21 -0700] - info Administrator 6060 ThinApp Scan Completed

[13/Jun/2012:15:01:21 -0700] - info Administrator 6039 Scan component completed: application

[13/Jun/2012:15:01:21 -0700] - major Administrator 6051 Software Titles scan failed. Scanner aborted.\

java.lang.NullPointerException\

    at java.util.Hashtable.put(Hashtable.java:394)\

    at com.bmc.apps.inventory.scanner.software.InstalledApplications.<init>(InstalledApplications.java:156)\

    at com.bmc.apps.inventory.scanner.software.win.WindowsApplications.<init>(WindowsApplications.java:40)\

    at com.bmc.apps.inventory.scanner.software.InstalledApplications.create(InstalledApplications.java:187)\

    at com.marimba.apps.inventory.scanner.ScanEngine.scanSoftwareTitles(ScanEngine.java:615)\

    at com.marimba.apps.inventory.scanner.ScanEngine.scan(ScanEngine.java:380)\

    at com.marimba.apps.inventory.scanner.Scanner.scan(Scanner.java:1347)\

    at com.marimba.apps.inventory.scanner.Scanner.start(Scanner.java:379)\

    at com.marimba.apps.inventory.scanner.Scanner.access$000(Scanner.java:58)\

    at com.marimba.apps.inventory.scanner.Scanner$StartThread.run(Scanner.java:2392)

#com.marimba.apps.inventory.scanner.Scanner: * bailing out

[13/Jun/2012:15:01:22 -0700] - major Administrator 6013 Failed diffing the old and new scans\

java.lang.NullPointerException\

    at java.util.Hashtable.put(Hashtable.java:394)\

    at com.marimba.tools.inventory.InvNode.setKeyVal(InvNode.java:598)\

    at com.marimba.tools.inventory.InventoryTree.add(InventoryTree.java:193)\

    at com.marimba.tools.inventory.InventoryTree.add(InventoryTree.java:147)\

    at com.marimba.tools.inventory.DiffTree.add(DiffTree.java:56)\

    at com.marimba.apps.inventory.repository.Machine.diff(Machine.java:1117)\

    at com.marimba.apps.inventory.repository.Machine.diff(Machine.java:1019)\

    at com.marimba.apps.inventory.scanner.SendEngine.computeDiffs(SendEngine.java:955)\

    at com.marimba.apps.inventory.scanner.SendEngine.prepareSend(SendEngine.java:326)\

    at com.marimba.apps.inventory.scanner.Scanner.send(Scanner.java:1847)\

    at com.marimba.apps.inventory.scanner.Scanner.start(Scanner.java:405)\

    at com.marimba.apps.inventory.scanner.Scanner.access$000(Scanner.java:58)\

    at com.marimba.apps.inventory.scanner.Scanner$StartThread.run(Scanner.java:2392)

[13/Jun/2012:15:01:22 -0700] - info Administrator 6026 Sending full report to the plug-in

#java.lang.NullPointerException

#    at com.marimba.apps.inventory.scanner.SendEngine.prepareSend(SendEngine.java:407)

#    at com.marimba.apps.inventory.scanner.Scanner.send(Scanner.java:1847)

#    at com.marimba.apps.inventory.scanner.Scanner.start(Scanner.java:405)

#    at com.marimba.apps.inventory.scanner.Scanner.access$000(Scanner.java:58)

#    at com.marimba.apps.inventory.scanner.Scanner$StartThread.run(Scanner.java:2392)

[13/Jun/2012:15:01:22 -0700] - info Administrator 1152 Channel instance stopped