2 Replies Latest reply on Jun 26, 2012 5:25 AM by Bobby NameToUpdate

    Allowing clients to see each other's tickets

      Hi all,

       

      I'm trying to set up the self service portal to allow clients in the same team to see each other's tickets. I have assigned them all to the same account (called "Payments") and given them the appropriate roles. If I set one of them as the manager and the rest of them to clients then the manager can see all their tickets as you would expect, but I can't see a way to allow everyone to see everybody's tickets. Is there a way to do this?

       

      Thanks,

       

      Bobby