Up to Red Hat Enterprise Linux 6.1 is supported. Make sure you are using the latest (7.5.62) Common Installer. Make sure targetos.l22 actually exists and that the installation account has the permissions to run it.
If this does not help, we will need to see the output of the file /etc/redhat-release and a full recursive directory listing “ls –alR /home/patrol/bmc_products > ls.txt”. Might be worth raising a support call.
thks to look at my issue !
So we have as /etc/redhaht-release : Red Hat Enterprise Linux Server release 6.1 (Santiago)
The "ls.txt" you will find it here : (for an unknown reason I can't link directly the file here)
However you can download it here : http://dl.free.fr/gegtl8uV6
It's in French, check out the "telecharger le fichier" to get it.
Rgds and thanks again.
Make sure these pre-requisites are met:
Before you install the PATROL for UNIX and Linux product on any of the preceding
operating systems, ensure that compat-libstdc++-33-3.2.3-61.rpm package or latest
version of the compat-libstdc++-.rpm package, which contains the library version,
To verify that the library compatibility package is installed, at the command prompt
enter, #rpm -qa|grep compat-libstdc, as the root on the operating system. If the library
compatibility package does not appear in the output, see the documentation
provided for your operating system to install the library compatibility package.
You will also need the 32bit GLIBC librarieis installed, which is referred to in the release notes when it says:
32-bit run-time environments are required on x86-64 OSs.
From the message you're getting, I'm wondering if you haven't included the
in the installation package. targetos.l22 is the Linux installation binary.
Since that file appears
to be missing, I'm surmising that the installation image may not have the
Please note that while the Patrol Agent can be 64bit the installer is still 32bit. Consequently you need to have some 32 bit packages installed or you get this error.
I believe the only packages required to solve this problem are:
If you have this error when starting the installer ensure you have installed these packages.
I believe this question can be marked as answered. Can the questioner please change the status if they agree.