I need to create multiple templates with little differences.I was wondering if there are any known issues if I use
Incident Template form & use Edit<Copy to New,Is it a supported way?
Appreciate!Thanks a lot.
I think its possible, first Copy the record into new and then delete the existing duplicate record and then save the new Copied record.
Just try it once.
I've done this quite a few times and encountered no problems except: the template used by records are not copied to the new template.
Hope this helps.
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