The newer versions of the applications do use Flash for dealing global fields that exceed the 4kb size limit for cookies. Is it possible that you don't have the flash browser plug-in installed on those users' system that are experiencing the error?
David J. Easter
Product Line Manager, AR System
BSM & Atrium Solutions Mgmt
BMC Software, Inc.
Yes, we have gone through all those settings as well.
We used flash page to ensure that it does use the flash. We do see that the content is being pushed to flash.
For some users we see that the content is being pushed flash and they still get error at one stage
For some users we see that they get the error and when we go and see the flash, there is no reference of the midtier site.
We even tested by taking out the SSO(siteminder), SSL, Loadbalancer and found that it was still giving the error.
Flash version is the same for all users as it is a package.