5 Replies Latest reply: Jun 14, 2012 7:23 AM by Laurent Matheo RSS

SLM installation failures

Pavel Prokoshev

Dear colleagues,

We've difficult to install SLM onto our Windows 2008R2 Server 64bit.


Here is our platform:

VMWare + OS Windows 2008R2 Server 64bit + MS SQL Server 2008 R2


BMC Soft:

AR Server 7.5.5

CMDB 7.6 patch01

ITSM 7.6 patch01



We need to install SLM 7.6

When installer continues and checking license by Demo user a strange message appears:


I dont know why this happen? All neccessary linse are installed in AR Server.

Whats the best way to decide this issue ?