5 Replies Latest reply: Jun 14, 2012 7:23 AM by Laurent Matheo RSS

    SLM installation failures

    Pavel Prokoshev

      Dear colleagues,

      We've difficult to install SLM onto our Windows 2008R2 Server 64bit.


      Here is our platform:

      VMWare + OS Windows 2008R2 Server 64bit + MS SQL Server 2008 R2


      BMC Soft:

      AR Server 7.5.5

      CMDB 7.6 patch01

      ITSM 7.6 patch01



      We need to install SLM 7.6

      When installer continues and checking license by Demo user a strange message appears:


      I dont know why this happen? All neccessary linse are installed in AR Server.

      Whats the best way to decide this issue ?