1 Reply Latest reply: Jun 13, 2012 10:01 PM by Shweta Goyal RSS

    Creation of Intelligent Incident in ITSM based on CI Impact Changes.....

    Rahul NameToUpdate

      Hello Everyone,

       

      I am new to service modelling and incident creation through Service Modelling.

       

      Could you please let me know the details of Intelligent Incident creation through BEM ?

      If any document is there then it will be helpful.

       

      Thanks,

      Rahul