1 Reply Latest reply on Jun 13, 2012 10:01 PM by Shweta Goyal

    Creation of Intelligent Incident in ITSM based on CI Impact Changes.....

      Hello Everyone,


      I am new to service modelling and incident creation through Service Modelling.


      Could you please let me know the details of Intelligent Incident creation through BEM ?

      If any document is there then it will be helpful.