1 Reply Latest reply: Jun 13, 2012 10:01 PM by Shweta Goyal RSS

Creation of Intelligent Incident in ITSM based on CI Impact Changes.....

Rahul NameToUpdate

Hello Everyone,

 

I am new to service modelling and incident creation through Service Modelling.

 

Could you please let me know the details of Intelligent Incident creation through BEM ?

If any document is there then it will be helpful.

 

Thanks,

Rahul