(moved within BMC Remedyforce)
When you use dataloader you can have duplicates. Upload all and link the parent manually
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We added the ability to use duplicate category values with our Winter release. Unique values are enforced by default, but if you want to change, go to Setup->App Setup->Create->Object and open the Category object. Click the link for Validation Rules at the top of the page. Edit the Unique Category ID validation rule and uncheck the active flag and save. This will allow you to create categories with non-unique names.