2 Replies Latest reply: Jun 7, 2012 10:10 AM by Jack NameToUpdate RSS

Navigation initial state - vertical navigation bar

Abhishek Sukumar

Hi Flks,

 

Is there an action or run process that will automatically expand a vertical navigation field upon window load?  The Navigation Initial state option does force a particular sub-items and its siblings to be visible, but then that option is underlined in the user tool.

 

To be clear on what I mean, if the current behavior of the nav bar is to display:

 

- Help Desk Cases

- Tools

 

Is there an action that will automatically expand the menu so users don't have to click on the headers to see:

 

- Help Desk Cases

  New

  Search

- Tools

  Bulletin Board

  Reminders

  Reporting

 

ARS 7.1, ITSM 6.0

 

Thanks,

Abhi