3 Replies Latest reply on May 30, 2012 1:43 AM by Misi Mladoniczky

    Step by Step Upgrade Path  from AR 6.3 to 7.x

      Dear All,


      Current we have the below listed scenario and as per this we done lot of customization on AR 6.3


      OS = Windows Server 2003 (32 BIt)

      DB = SQL SERVER 2005 (AR DB running as Compatibility Mode)

      BMC Components = Helpdesk Solution



                     We want to upgrade the product with the customization from 6.3 to (If possible please help me on the steps ) ?

                     Is i can do the inplace upgrade from 6.X to release 7 version and than from 7 to 7.6 ?               


      Regards & Thanks